About Me

  I began mystery shopping in the late ’90s shortly after leaving my career as a public school special education teacher to become a stay-at-home mom. During that time, I was looking for ways to earn extra income and discovered mystery shopping. Over the years, I worked as an independent contractor for several marketing firms.

     After seven years, I returned to teaching but continued mystery shopping. Even after taking early retirement, I kept it up not only because I enjoyed it but also because I knew I was providing businesses with valuable, genuine insights.

     At the start of 2025, I realized I could leverage my mystery shopping expertise to support local businesses with affordable, impactful services. This idea took shape after a conversation with a small business owner who expressed concern about how customers perceived their business especially when they weren’t around. That moment sparked the vision to create a service that is both meaningful and accessible for all businesses.

     With over 25 years of hands-on experience, I created this service to offer businesses a better option: customized mystery shops conducted by someone who knows the industry inside and out, all at a fair, affordable price. No overpriced packages just quality mystery shopping when you need it. 

      In addition to providing mystery shopping services, I have been teaching others how to become mystery shoppers for over 10 years. I started by offering my “Learn to Mystery Shop Guide” and have recently expanded to offering in-person training in Delaware and remote training for aspiring mystery shoppers across the country. I enjoy sharing my knowledge and helping others get hired by marketing firms while building confidence and real-world skills in this exciting field.

     Bringing your customer experience into focus,

                                                          Marge