Signed in as:
filler@godaddy.com
Signed in as:
filler@godaddy.com
I began mystery shopping in the late ’90s shortly after leaving my career as a public school special education teacher to become a stay at home mom. During that time, I was looking for ways to earn extra income and discovered mystery shopping. Over the years, I worked as an independent contractor for several marketing firms.
After seven years, I returned to teaching but continued mystery shopping. Even after taking early retirement, I kept it up not only because I enjoyed it but also because I knew I was providing businesses with valuable, genuine insights.
At the start of 2025, I realized I could leverage my mystery shopping expertise to support local businesses with affordable, impactful services. This idea took shape after a conversation with a small business owner who expressed concern about how customers perceived their business especially when they weren’t around. That moment sparked the vision to create a service that is both meaningful and accessible for all businesses.
With over 25 years of hands on experience, I created this service to offer businesses a better option: customized mystery shops conducted by someone who knows the industry inside and out, all at a fair, affordable price. No overpriced packages just quality mystery shopping when you need it.
Bringing your customer experience into focus,
Marge
Mission
My mission is to provide businesses with clear, actionable insights through detailed and objective evaluations of their customer experience. I help owners and managers see their operations through the eyes of their customers, so they can strengthen service, improve processes and grow with confidence.
Core Values
Vision
My vision is to give every business, big or small, the chance to see their customer experience through a clear, honest lens without breaking the budget. By doing everything myself, I keep costs low, quality high and every report personal.
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.